Company Name: Goghummi Tour & Travels
Website: https://goghummi.com
Contact: 📞 8383802719 | 📧 contact@goghummi.com

At Goghummi Tour & Travels, we strive to deliver exceptional service and customer satisfaction. Please read our Return & Refund Policy carefully before booking.

🔄 1. Cancellation-Based Refunds

If a customer cancels a confirmed booking, the applicable refund amount (if any) will be processed according to the Cancellation Policy provided at the time of booking.

Refunds are subject to:

• The date and time of cancellation

• The terms of third-party suppliers (e.g., hotels, airlines, transport)

• Any non-refundable advances already paid

💸 2. Non-Refundable Services

The following services are generally non-refundable:

• Flight/train tickets once issued

• Visa fees

• Travel insurance

• Hotel bookings during peak seasons or under non-refundable rates

• No-shows or unused services

✅ 3. Refund Eligibility

To be eligible for a refund:

• The cancellation request must be made in writing via email to contact@goghummi.com.

• The booking must be confirmed and paid through Goghummi Tour & Travels.

• Supporting documents must be submitted (e.g., ticket, invoice, ID proof).

⏱️ 4. Refund Timeline

If eligible, the refund will be processed within 7–14 business days from the date of cancellation approval.
Refunds will be credited to the original mode of payment unless otherwise agreed.

⚠️ 5. Delays Beyond Our Control

We are not responsible for delays in refunds due to:

• Banking/payment gateway delays

• Third-party vendor processing timelines

• Force majeure events (natural disasters, strikes, etc.)

📋 6. Amendment or Rescheduling

In cases where you request to reschedule instead of cancel, we will try our best to accommodate the changes based on availability and supplier terms. A rescheduling fee may apply.

📞 7. Contact for Refund Requests

All refund-related queries should be sent to:

📧 Email: contact@goghummi.com
📞 Phone/WhatsApp: 8383802719
⏰ Support Hours: Mon–Sat, 10 AM – 6 PM IST

📢 Note:

We reserve the right to update this policy without prior notice. Please review the most current version at the time of booking.